Your Questions, Answered

We know planning an adventure comes with plenty of questions—and we’re here to make things simple. Below you’ll find answers to the most common questions about Root Adventures, our trips, and what to expect along the way. And if you don’t see your question here, just reach out—we love hearing from you.

 
  • Of course! In fact, we encourage it. Retreats are an incredible way to make new friendships. We will pair you with a person of your gender for lodging, or you can pay a single supplement if you want your own room.

  • Root Adventures and our local guides prioritize safety above all else. Our local operators are true professionals and work to mitigate the risks involved with our adventures. Regarding issues of civil unrest, crime, and other events, we are in constant contact with our local operators and will adjust trips if necessary. Fortunately, our destinations are often very far (like an airplane flight away!) from what you might hear on the nightly news.

  • Yes! We have a very educated staff able to modify the meals to your restrictions. I promise, these aren't the standard, here is a side of rice for dinner style substitutions.

  • We highly recommend purchasing travel insurance. It’s very affordable and can make a huge difference should the unexpected occur. Depending on the policy specifics, you’ll receive coverage for flight cancellations and delays, lost or stolen luggage, and medical care including evacuation back to the US, if necessary. To learn about travel insurance, click [here][1]. We work directly with Travel Guard, a highly respected industry leader, and can prepare quotes for you as well as assist in claims. However, you’re also welcome to shop around on your own, there are many great providers. Most people assume their credit card provides travel insurance. In most cases, we’ve found that default coverage isn’t very helpful when the unfortunate occurs. We always recommend adding an additional layer of protection. Most employer-sponsored Health Insurance plans also have limitations when applied internationally. This restriction is particularly true for Medicare recipients. Please ensure that you have appropriate coverage.

  • Our base prices are based off double occupancy in the rooms. We can match you up with someone of the same gender if you’re traveling solo. Or, ff you prefer not to share a room, you can upgrade with a Single Supplement fee to have your own room.

  • Yes, you will always be provided with an English-speaking guide.

  • Refer to the itinerary for the specifics for that trip, but generally the price includes: all in-country transportation, lodging and meals as detailed, English speaking guides, and all adventures and requisite equipment as detailed

  • International airfare, travel insurance, gratuities, alcoholic beverages, other personal expenses.

  • We understand that things come up and plans change. Unfortunately, we also have to secure space on trips far in advance. Therefore, our cancellation policy is:

    • Note: Minimum cancellation fee is $500 per person after a confirmed booking

    • 120 to 91 days before departure: 25% of the trip price or $500, whichever is greater

    • 90 to 61 days before departure: 50% of the trip price or $500, whichever is greater

    • 60-0 days prior to departure: 100% of the trip price or $500, whichever is greater

  • View our Terms and Conditions here.

  • View our Waiver here.

  • Yes! Only $500 is due at the time of booking to hold your spot. This is considered your deposit and is non-refundable. Each trip has the option for payment plans. You can view the payment plan by going to the "Invoice" section and scrolling down to "Price".

    We also offer custom payment plans if needed, so don’t hesitate to reach out to learn more.

  • Yes! We offer completely customized trips as well as assistance adding onto our group trips.

    Give us a call to discuss your options.

    We can also help you navigate flights through our partners, Exito Travel. They are experts in international adventure travel.

  • At Root Adventures, wellness isn’t an add-on—it’s at the heart of everything we do. All of our trips include mindful components such as yoga, meditation, journaling, and other transformational practices. Each day, we’ll create space for intentional practice and connection to nature—while also encouraging you to rest, unplug, and do what feels right for you.

    For private/custom trips, you’ll also receive an 8-week pre-trip mindfulness and training program, plus on-trip prompts to deepen your presence, and a 6-week post-trip integration series to carry your growth back home.

    Our group trips also include this full program, along with the added guidance of our expert Mindfulness Tour Leaders, who weave presence, reflection, and community into every step of the journey.

  • Yes. Each group trip has two pre-trip calls via zoom. One will be about a month before departure and the second about a week before departure. You will have a chance to meet the other participants, the tour leader, and ask all remaining questions that you might have.

  • Please feel free to email us at info@rootadventures.com or visit our contact us page if you have more questions. When you book your trip, a representative from Root Adventures will call you directly and will be able to assist you with anything else you might need in making your trip the best it can be!

 
 

Have more questions? Give us a call!

Email US

info@rootadventures.com


Call Us

720.743.5516


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