frequently asked questions

 

  • We provide a full service experience. Included in your trip cost:

    +All Private Transportation Indicated in schedule

    +Entrance Fee to Torres del Paine National Park

    +Two Nights Lodging in Hotel in Puerto Natales

    +Three Nights Lodging in Chile Nativo's Riverside Camp. Tents with Fresh Bedding, Linens, & Towels)

    +Two Nights in Refugio (Torres Central & Cuernos)

    +Welcome Drink at Riverside Camp

    +One way Catamaran navigation on Pehoe Lake

    +Round trip Grey navigation on Grey Lake

    +All Meals Indicated in Schedule (B: Breakfast, BL: Box Lunch, D: Dinner)

    +Guide & Chauffeur (English-Spanish languages)

    + Sleeping bag, mat and tent for campsites.

    +Transportation for your luggage within the Park: while trekking you will carry just your daypack

    +Training plan designed by our in-house personal trainer (custom plans also available for those interested)

    +Root expert tour leader who will facilitate mindfulness/wellness practices

    +Daily mindfulness activities

    +3 month pre-trip preparation series

    +2 pre-trip calls

    +2 post trip calls

    +Access to our Director of Traveler Experience who can help answer all your questions logistical, emotional, or otherwise!

    +Tips/Gratuities

    +6 Week Post-Trip Meditation Series to help integrate your experience

    +Lifetime access to the Root Community

  • Airfare, travel insurance, souvenirs, alcoholic beverages, and anything not detailed in the itinerary.

  • November is technically spring time in Patagonia!

    The average temperature in November for Torres Del Paine is 50F- 60F during the day and 40F and below during the night.

    November is typically the driest month of the year, however, weather can change very quickly in Patagonia, so being prepared with layers and appropriate gear (you will receive a packing list) is vital.

  • You’ll need to make sure you are in Puerto Natales by 4PM on Day 1.

    There is an option to fly into Punta Arenas, which is about 3 hours from Puerto Natales. But please note: there is a $90 each way transfer fee from Punta Arenas to Puerto Natales.

    Please depart Puerto Natales, Chile no earlier than 3PM time on the final day.

  • We classify this trip as a level 4+ out of 5.

    This is the right trip for energetic people who like to be active and have a spirit of adventure and a positive attitude. To enjoy this trek it is essential to be in shape before you arrive. It is not wise to regard this trek as a means of getting into shape. Start a program of conditioning well before departure.

    We provide a general fitness program and are happy to develop a custom strategy by our in-house personal trainer for anyone interested.

    Check the detailed itinerary for daily mileage and approximate walking time.

  • Throughout your Patagonian adventure, you’ll experience a beautiful blend of rustic charm and thoughtful comfort. Each stop is designed to immerse you in the landscape while giving you a cozy place to rest, restore, and reflect after long days on the trail.

    Chile Nativo Lotus Belle Tent Camp (3 nights)

    Set along the banks of the Serrano River, this riverside glamping camp offers a perfect balance of wilderness immersion and modern comfort.
    Each spacious Lotus Belle tent includes:

    • Twin-king beds with electric blankets and heaters

    • Private en suite bathrooms with hot showers and towels provided

    • A central dome restaurant serving locally inspired gourmet meals

    • 24-hour electricity and power outlets in tents, bathrooms, and the shared dome

    • Bathroom amenities provided for your ease and comfort

    • Wi-Fi available in the Central Dome

    Wake up to sunrise views over the Paine Massif and fall asleep under a canopy of stars, surrounded by the peaceful sounds of Patagonia.

    Refugios / Campsites in Torres del Paine (3 nights)

    During your multi-day W Trek, you’ll stay in a combination of mountain refugios (shared lodges) and well-equipped campsites. These accommodations are simple yet welcoming, offering:

    • Shared bunk-style or twin-bed rooms (depending on availability)

    • Communal dining areas with hearty meals served daily

    • Access to hot showers, bathrooms, and cozy shared spaces

    • Packed lunches provided each morning for your day on the trail

    These mountain refuges provide a warm place to recharge after each day’s hike and a chance to connect with fellow adventurers from around the world. Whether we stay in refugios or tent camping depends on availability.

    Hotel in Puerto Natales (1 night)

    On your arrival night, you’ll stay in a welcoming hotel in Puerto Natales with easy access to the waterfront, restaurants, and town highlights. This comfortable hotel provides a smooth landing in Patagonia before the trekking begins.

  • This is a trekking trip, however it is not a backpacking trip so you will not be carrying a large pack.

    Porters transport your luggage to each new overnight accommodation.

    You will carry a day pack (recommended with hydration bladder) to hold your needed gear (sunscreen, water, camera, extra layers, etc.) for day hikes.

  • Food will vary depending on the location. Camp food and refugio food are quite basic, while your glamping set up provides beautiful meals.

    All dietary requests can be arranged in advance.

  • While this journey takes you deep into one of the most remote and beautiful regions on Earth, you’ll still have access to basic modern comforts throughout the trip.

    Chile Nativo Lotus Belle Tent Camp

    • 24-hour electricity is available, with power outlets in the tents, bathrooms, and central dome.

    • Wi-Fi is available in the Central Dome, allowing you to check in or share a moment from your adventure (though we recommend embracing the unplugged experience when possible).

    • Tents are equipped with electric blankets and heaters for a warm and cozy night’s sleep.

    Mountain Refugios / Campsites

    • Refugios offer access to electricity in common areas for charging devices, though availability may be limited and sometimes shared among guests.

    • Wi-Fi is not guaranteed and often unavailable or extremely limited in remote areas of the park—this is a great time to disconnect and fully immerse yourself in the natural world.

    • We recommend bringing a portable power bank if you want to keep devices charged while hiking.

    Puerto Natales Hotel

    • Full electricity and Wi-Fi access are available at your hotel on the first and last night of the trip.


  • You’ll have access to clean and comfortable bathroom facilities throughout your journey—whether at our luxury tent camp or along the trail.

    Chile Nativo Lotus Belle Tent Camp

    • Each tent has access to a private bathroom with a hot shower, toilet, and sink.

    • Towels and bathroom amenities are provided, so no need to pack your own.

    • Bathrooms are equipped with 24-hour electricity and are cleaned daily.

    • The experience feels rustic in setting but offers elevated comfort and convenience.

    Mountain Refugios / Campsites

    • Refugios have shared bathrooms with flush toilets and hot showers, though water pressure and availability can sometimes vary depending on weather and use.

    • Campsites along the W Trek also have shared toilet and shower facilities—basic but maintained.

    • It’s a good idea to bring flip-flops, a quick-dry towel, and travel-size toiletries for this portion of the trip.

    • Showers may have designated hours of availability in some locations, especially during busy seasons.

    Puerto Natales Hotel

    • Your hotel stay includes a private ensuite bathroom with a full shower and toilet, offering a comfortable start and end to your journey.

  • You can find a packing list here.

    We will also go through gear questions in more detail in our two pre-trip calls.

  • This journey includes some of the most rewarding hikes in the world—through dramatic landscapes, varied terrain, and unpredictable Patagonian weather. To fully enjoy the experience, we recommend beginning physical preparation at least 2–3 months in advance. You’ll also be receiving a full training plan as well at about 3 months out.

    What to Expect

    You’ll be hiking 4–10 hours per day, with daily distances ranging from 8–22 km (5–14 miles). Trails include rocky paths, steep ascents, uneven terrain, and long descents, sometimes with a heavy wind chill factor. While you don’t need to be an elite athlete, a moderate to high level of fitness will help you feel strong and confident on the trail.

    Training Suggestions

    • Hike regularly with a light daypack (10–15 lbs), focusing on elevation gain and long distances.

    • Strength train your legs and core 2–3 times per week to support joint stability and balance.

    • Practice walking on uneven terrain, if possible, to get used to rocky and varied trail conditions.

    • Include cardio workouts (cycling, swimming, or running) to build endurance.

    • Test out your hiking boots well in advance to avoid blisters—break them in on real trails, not just around the house.

    Listen to Your Body

    Training is not about perfection—it’s about giving your body and mind the chance to adapt. Even with preparation, some days will feel tough, and that’s part of the adventure. We take breaks, move at a group-friendly pace, and encourage you to hike mindfully, tuning in to what your body needs each day.This journey includes some of the most rewarding hikes in the world—through dramatic landscapes, varied terrain, and unpredictable Patagonian weather. To fully enjoy the experience, we recommend beginning physical preparation at least 2–3 months in advance. You’ll also be receiving a full training plan as well at about 3 months out.

    What to Expect

    You’ll be hiking 4–10 hours per day, with daily distances ranging from 8–22 km (5–14 miles). Trails include rocky paths, steep ascents, uneven terrain, and long descents, sometimes with a heavy wind chill factor. While you don’t need to be an elite athlete, a moderate to high level of fitness will help you feel strong and confident on the trail.

    Training Suggestions

    • Hike regularly with a light daypack (10–15 lbs), focusing on elevation gain and long distances.

    • Strength train your legs and core 2–3 times per week to support joint stability and balance.

    • Practice walking on uneven terrain, if possible, to get used to rocky and varied trail conditions.

    • Include cardio workouts (cycling, swimming, or running) to build endurance.

    • Test out your hiking boots well in advance to avoid blisters—break them in on real trails, not just around the house.

    Listen to Your Body

    Training is not about perfection—it’s about giving your body and mind the chance to adapt. Even with preparation, some days will feel tough, and that’s part of the adventure. We take breaks, move at a group-friendly pace, and encourage you to hike mindfully, tuning in to what your body needs each day.

  • Please email info@rootadventures.com or schedule a call. We would love to hear from you!